FAQ

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide!

 

HOW MUCH IS SHIPPING?

AUSTRALIA

FREE Express Shipping 

 

INTERNATIONAL EXPRESS SHIPPING 

$27.00 - $40.00 AUS 

 

Note that all product prices indicated and payments made on this site are in Australian Dollar currency. All prices include GST and taxes.

 Please note that postage costs are subject to change at any time as they are costs set by Australia Post and not BA.ZIC.

All our orders are shipped via AUSTRALIA POST. An email is sent immediately after your order is posted with your tracking number. We will assist to help as much as we can but BA.ZIC is not held responsible for any unfortunate events with your package.

 

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Orders are shipped 1-3 days after receiving full payment for garments. You will be sent an email to confirm your garment has been dispatched.

 

DO YOU HAVE SIZING INFORMATION?

Refer to our sizing guide. Please contact salli@ba-zic.com if you have any other sizing questions. 

 

THE GARMENT I WANT SAYS SOLD OUT, WHEN WILL YOU BE GETTING MORE IN STOCK?

A standard line may be restocked. If it will be restocked, we cannot give an accurate time of when a particular size or colour will be restocked. However, if you follow or like us on our associated social media outlets, you will be kept updated. Any garment that is a ‘Limited Edition’ will not be restocked after it has sold out.

 

I HAVE MADE A MISTAKE ON MY ORDER, CAN I FIX IT?

If you have made an error on your order, please email salli@ba-zic.com immediately and we will correct it for you.

 

RETURNS & REFUNDS

BA.ZIC does not accept products that are of intimate nature, including swimwear, to be exchanged or refunded. We encourage you to contact salli@ba-zic.com with ANY questions before you purchase.

We make all reasonable efforts to accurately display the photos and descriptions of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours.

Products that have been sent damaged will be given a refund if you contact salli@ba-zic.com within 5 days of receiving the garment. Customers will be responsible for shipping and handling charges to return any faulty items. If the package does not reach us safely, we will not be able to complete the refund, so it is recommended to use a tracked method for safe delivery.

Handeling and washing swimwear, all swimwear should be hand washed in cold water due to the delicate nature. Bikinis that have been been damaged after wear / wash will not be refunded.